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Orders received by 1pm are shipped the same dayunless specified otherwise (Tuesday to Friday)
All orders are shipped from our shop in Magny-le-Hongre, France.The shipping costs will be indicated on your order summary just before payment.
You can pick your order up at our shop located at 40 rue de la Clé des Champs 77700 Magny-le-Hongre. Orders placed before 4pm can be picked up the same day
Same day home delivery to Val d'Europe towns
We deliver your order greater than 29,90€ free of charge to towns located in Val d'Europe (Coupvray, Magny-le-Hongre, Serris, Bailly-Romainvilliers, Chessy, Esbly, Montry, St-Germain-sur-Morin)All orders placed before 1pm will be delivered on the same day. From Monday to Saturday.
We deliver these orders by ourselves. We usually deliver in the evening.
Don't forget to mention your gate entry code if any
Shipping to France
COLISSIMO France
DOM TOM
Home delivery only.
Additional cost of 7 € for : Guadeloupe (y compris St Barthélémy et St Martin), Martinique, La Réunion, Mayotte et St-Pierre-et-Miquelon
Additional cost of 14 € pour : Guyane, Nouvelle-Calédonie et ses dépendances, Polynésie Française, Iles Wallis et Futura, Terres Australes et Antarctiques Françaises.
Delivery in 48/72h
(5 to 10 days for Dom Tom)
Some small packages may be sent via "lettre suivie".
CHRONOPOST France
Zone A : Guadeloupe (y compris St Barthélémy et St Martin), Martinique, La Réunion, Mayotte et St-Pierre-et-Miquelon
Zone B : Guyane, Nouvelle-Calédonie et ses dépendances, Polynésie Française, Iles Wallis et Futura, Terres Australes et Antarctiques Françaises.
Delivery the next day before 1pm in France Métropolitaine
2 to 3 days for DOM-TOM
Shipping to Europe
Shipments to the UK are temporarily disabled as we are working on complying with new rules post Brexit
COLISSIMO Europe
Home delivery or to pick-up point.
Zone 1 : Austria, Spain, Germany, Holland, Ireland, Italy, Luxembourg, Portugal, UK.
Zone 2 : Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Island, Lettonia, Lituania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland.
Delivery in 3 to 5 working days
CHRONOPOST Europe
Home delivery only.
Zone 1 : Austria, Spain, Germany, Holland, Ireland, Italy, Luxembourg, Portugal, UK.
Zone 2 : Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Island, Lettonia, Lituania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland.
Delivery the next day
to key European cities and up to 2 days for others
International Shipping
We can ship to any location around the world. If you country is not listed during your account creation, please get in touch at [email protected] so we can help you.
Orders shipped outside the European Union are VAT free (20%). To view our prices VAT free, please create an account. If the shipping country selected is eligible to VAT free sales, all prices will be shown without VAT (20%).
Shipping costs based on the selected country will be displayed on the order summary.
Returns
In accordance with French laws, you have a withdrawal period of 14 days.
You can return products you no longer want at your own cost.
Parcels should be returned to the following address :
J Well Val d'Europe
40 rue de la Cté des champs
77700 Magny-le-Hongre
FRANCE
Please send us an email to [email protected] with the tracking number of your return.
Any product that has been opened or used will not be refunded.